Frequently asked questions
Know what is fixed—and what remains project-confirmed.
Use these answers to choose an installed system or portable power starting path, then confirm the exact product and commercial scope in writing.
Product Selection
Installed system or portable power?
Choose an installed battery for integrated vehicle charging and longer-term DC use. Choose portable power where removability, faster retail adoption, and simplified user setup matter. A dealer range can include both.
Branding & Packaging
What can a private label project include?
Label, color direction, carton, manual, accessories, QR codes, listing images, and channel copy can be scoped. Every item remains tied to the approved sample and version.
MOQ & Samples
Is there a fixed MOQ?
No fixed MOQ is published in this demo. Sample and quantity options are project-confirmed after the configuration and customization scope are clear.
Lead Time & Delivery
When is timing confirmed?
Lead time depends on the selected platform, customization, sample approval, documents, quantity, and shipment plan. It is confirmed for the approved project.
Documents & Transport
Which documents are supplied?
The document checklist follows the final product, destination, transport mode, and channel. A transport file does not replace installation or stationary-system requirements.
Warranty & Support
What support applies?
Warranty terms, evidence needed, handling route, spare parts, and response responsibilities depend on the selected platform and are confirmed for the approved project.
Quotation Inputs
What creates a useful quotation?
Provide market, customer type, installed or portable format, loads, quantity, customization, documents, timing, and delivery destination. Missing inputs remain clearly marked.